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The last 2 nights my FitBit HR has not tracked my sleep and I made sure it's charged and that I'm wearing it on the same part of my wrist I always wear on it on. My old FitBit Flex I started to have problems with it doing the same thing but I just got this one for Christmas. Why is it not showing me my sleep? And what can I do about it if I've already rebooted it as the instructions show to do?
I got my FitBit HR at Christmas and it did not automatically track my sleep. I have to manually start my sleep tracking( click the + button when in the sleep portion of the app. It says Sleep Now) and then when I wake in the morning. It gives me all the data in the morning. I would prefer it to do it automatically bu but it doesn't happen.
Sounds like your experience is an intermittent one and different to mine. My wife has an older Charge 2 which she says never tracks her sleep for longer than 1 or 2 hours. I gave her my Charge 3 to try for a night and it logged her 1 hour of sleep, out of a real 7 hours or so. She is a restless sleeper and we now suspect a sleep disorder. Going to see a sleep clinic for their opinion next week.
I had been getting sleep stages for the past few weeks using the sleep now button, but for the last 3 nights I have only gotten basic information because it says I got less than 3 hours sleep. My summary initially said I got seven hours of sleep, but only logs a few hours in the middle. Will just have yo keep trying and hope to get intermittent info.Wish there was a fix for this.
My charge 3 hasn't been tracking my sleep for the last two nights either and it normally has no problem. I'll keep searching to see if this is a new known issue or just isolated.
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