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sleep score

‎12-31-2019 10:54

‎12-31-2019 10:54

Hi, I am not getting my sleep score on my Iphone 11, can someone help

 

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4 REPLIES 4

‎01-01-2020 08:50

‎01-01-2020 08:50

What Fitbit model do you have? For how long have you been wearing it?

Dominique | Finland

Ionic, Aria, Flyer, TrendWeight | Windows 7, OS X 10.13.5 | Motorola Moto G6 (Android 9), iPad Air (iOS 12.4.4)

Take a look at the Fitbit help site for further assistance and information.

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‎01-01-2020 09:17

In response to Dominique

‎01-01-2020 09:17

Thank you for the response.
Both my wife and I got the versa, mine works fine (iphone 7)
My wife's does not get the sleep score (iphone 11)
versa 2 - both3 days - both
Thanks again
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‎01-01-2020 10:17

In response to rockyda

‎01-01-2020 10:17

Thanks for the additional information. Sleep score is now displayed directly on my Ionic (I believe this came with the latest firmware update, though I’m not 100% sure about it):

 

Ionic sleep score.jpg

 

Since Versa/Versa 2 is quite similar to Ionic software-wise, I thought sleep score may also be displayed on your Versa (or Versa 2). Can you check if it’s the case? It should be found under "Today", when you scroll down to the sleep section.

Dominique | Finland

Ionic, Aria, Flyer, TrendWeight | Windows 7, OS X 10.13.5 | Motorola Moto G6 (Android 9), iPad Air (iOS 12.4.4)

Take a look at the Fitbit help site for further assistance and information.

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‎01-04-2020 10:53

In response to Dominique

‎01-04-2020 10:53

Got it.  Found it and is working fine.

 

Thank you

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