01-07-2017 12:20
01-07-2017 12:20
When I log 50 minutes of aerobics it says 50 minutes on my calories burned but only gives me the default half hours worth of calories burned. Same with calisthenics. I'm logging manually on my iPhone and rolling to the correct minutes and it shows me 280 some calories when I enter it but Then it only gives me credit for 170 (I can't remember the exact numbers but you get the idea).
01-09-2017 05:46
01-09-2017 05:46
Hope you’re having a great day @wild4salmon, welcome to the Forums! Thanks for the feedback. I would like to know if your Surge is currently syncing, since the calories should be determine by your HR information too. Can you please check when was the last time that it synced by going to your Fitbit App > Account > Surge. If it is not currently syncing follow the directions of this post.
I'll be around!
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01-09-2017 06:22
01-09-2017 06:22
My Surge hasn't arrived yet! I tracked the exercise manually on the app. The issue seems to have self corrected. The next time I looked, the calories had changed to the proper amount.
01-10-2017 07:04
01-10-2017 07:04
Thanks for replying @wild4salmon! Got it, next time you can try to force quite the App or log out from the Fitbit App just for a moment before checking again, since sometimes it takes a few seconds to respond.
Hope you keep enjoying your activities, have a good day!
Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.
Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.