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Battery charge shows empty on watch but full on app.

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‎10-03-2016 17:30

‎10-03-2016 17:30

Battery status on my surge shows completely empty on my watch but the app shows it as full. I have re started my watch hoping it would reset it but to no avail. Any suggestions??
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‎10-04-2016 06:29

‎10-04-2016 06:29

Hey @Simjar, it is great to see new members around the Community! Thanks for letting me know that you tried to restart your Surge. I believe that this is more like a syncing issue, 'cause the data on your Fitbit app is not updating wit the information on the tracker itself. But don't worry, let me suggest you to take a look into the instructions on this post to sync your Surge with an iOS device. 

 

Let me know if that works! 

Heydy | Community Moderator, Fitbit
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