Battery life and slow connections

[jarajaden1208]

I was the one who posted last two weeks about the power botton stock up.And now i also noticed that the battery life is only good for 1 day on standby and even i used it.i've been using my surge lately every other day on my work out.Also,the connection to my iphone is getting slower and i even have to turn off my surge and turn it on again just to be able to connect.please need some help.thanks

[WendyB]

Here are some tips that might help woth your battery life.

http://help.fitbit.com/articles/en_US/Help_article/2004/?q=battery+life&l=en_US&fs=Search&pn=1

Let us know if they help!

[YojanaFitbit]

Hey there @jarajaden1208! Nice to see you here again. 

Additionally to the steps given by @WendyB, why don't you try to restart your tracker.  For syncing issues you can try the steps that @HelenaFitbit gives in this master post too. 

Keep me posted on the resolution. 

[jarajaden1208]

Hi all,

With regards to all your suggestions except yet on calling customer service.i've done it all but to no effect and i monitor any progress for a days/weeks while using the unit but still no improvements.i will just contact customer service for more hepl.thanks

[YojanaFitbit]

Thanks for replying @jarajaden1208! Sorry that these suggestions didn't work for you. You're right at this point it's best to contact them. Feel free to post back in case you have other questions about your Fitbit! 

If you have time please check our Discussions board too, where you will find other members sharing their experiences and tips for an active lifestyle.

Keep enjoying the Forums!