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Battery life

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‎02-14-2018 10:49

‎02-14-2018 10:49

Anyone experience battery life being poor

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3 REPLIES 3

‎02-14-2018 12:36

‎02-14-2018 12:36

Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...

 

Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291

 

http://help.fitbit.com/articles/en_US/Help_article/1799

 

If that does not help contact support
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

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0 Votes

‎02-15-2018 09:30

‎02-15-2018 09:30

Yes I have same problem with battery goes poor as well on a Blackberry z30 and now on a Huawei mate lite very fustrating

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‎04-06-2018 15:17

‎04-06-2018 15:17

I am experiencing the sAme problem.  I have to charge it every evening as the charge does not last.  Not sure what to do.

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