Bottom right button

[atk]

The bottom right button on my fitbit surge does not work.  I tried the restart procedure, but since the bottom right button doesn't work the device won't restart.  The device is outside the warranty period so it cannot be replaced.  Does anyone have any suggestions on how to fix the issue?

[WendyB]

Please see this thread from AlejandraFitbit
https://community.fitbit.com/t5/Blaze/Buttons-do-not-work-on-blaze/m-p/2229538/highlight/true#M76078

[atk]

I tried the toothpick and canned air but it did not correct the problem.

[WendyB]

Contact support then

http://help.fitbit.com/?cu=1

Warranty is here:

https://www.fitbit.com/legal/returns-and-warranty

[atk]

The device is outside the warranty period so customer support won't help.

[WendyB]

I'm sorry I dont have any other Ideas to help you. The devices dont last forever

[YojanaFitbit · Accepted solution]

I've noticed you are new around @atk, so let me give you a warm welcome to our Community. Thanks for the help @WendyB! 

Sorry about what happened to your Surge band. We strive for excellent customer service, and customer satisfaction remains our number one goal.  I've noticed you contacted our support team and apparently they already took your case under their wings. In case that you need more information about your warranty options feel free to email them back.

Please let me know if you need anything else!