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Broke band on Surge

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‎03-07-2017 16:47

‎03-07-2017 16:47

My band broke on my Surge ,does anyone know if I can replace it ?

Thanks 😭

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2 REPLIES 2

‎03-07-2017 19:15

‎03-07-2017 19:15

It will depend on how long you have had it they have replaced mine after it broke but the repalcemt is now broken and they won't do anything about it 

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‎03-08-2017 07:16 - edited ‎03-08-2017 07:17

In response to SunsetRunner

‎03-08-2017 07:16 - edited ‎03-08-2017 07:17

Thanks for stopping by @Sherrirb1 and @SunsetRunner! Welcome to the Forums!  Cat Very Happy

 

Hope you're doing great! Sorry about the issues that both had with your band. If you've already contacted Customer Support, they will give you more details about the option that you have depending on your Fitbit warranty; since Fitbit Surge doesn't have exchangeable bands. 

 

Please let me know if you have more questions! Woman Wink

 

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