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Broken Surge glass

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‎11-03-2016 10:06 - last edited on ‎11-03-2016 10:32 by Fitbit Moderator

‎11-03-2016 10:06 - last edited on ‎11-03-2016 10:32 by Fitbit Moderator

My Fitbit surge's glass broke today while playing. What should I do?

 

Moderator Edit: All-caps

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2 REPLIES 2

‎11-03-2016 12:25

‎11-03-2016 12:25

hey ! mine broke last week, I sent in an email and they replied within 2 days saying i can get 30% off a new one or a replacement of the one i have now. they were very understanding and i received my new Fitbit in the mail today after them mailing it yesterday saying it will take -12 days. VERY happy with their customer service

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‎11-03-2016 17:16

In response to karleighcsordas

‎11-03-2016 17:16

Hoping for the same!
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