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Broken screen

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I have had my surge for less than 14 days and already have a cracked screen????

No bashes. No falls.

Surely this isn't supposed to happen??
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Hi, @Gerrythegent , physical damage to a Fitbit is not something that the Community can help with.  In this case you will need to get in touch with Customer Support .

Sense, Charge 5, Inspire 2; iOS and Android

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