The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.
Hi, @Gerrythegent , physical damage to a Fitbit is not something that the Community can help with. In this case you will need to get in touch with Customer Support .