11-04-2016
10:36
- last edited on
11-09-2016
06:41
by
AnnieFitbit
11-04-2016
10:36
- last edited on
11-09-2016
06:41
by
AnnieFitbit
I have problem on my buttons, cannot press and therefore can't really use to track my activities.. any repair myself? I stay in Singapore..
Moderator edit: Subject for clarify.
11-04-2016 11:03
11-04-2016 11:03
Hi
Feel free to contact the Fitbit Support Team: India | United Kingdom | United States
Optionally check out Returns & Warranty before contacting support.
11-08-2016 12:25
11-08-2016 12:25
Hi there @Twister_cliff! Welcome to the Community! Thank you very much @SunsetRunner for participating in the forums!
Sometimes, dust gets around the buttons of the tracker, which causes them to get stuck and stop working. But no need to worry, because it's very simple to clean them. For this, you can use rubbing alcohol and a cloth for cleaning around them, and use a toothpick for removing any remains. You can also try using compressed air, in case the alcohol and the toothpick don't work.
If you are still stuck, you can Contact Support with the links our friend @SunsetRunner kindly provided in his previous post.
I'll be around if you have any other question!
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