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Call / Txt Notifications

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‎03-06-2016 07:13 - last edited on ‎08-17-2025 18:42 by Fitbit Moderator

‎03-06-2016 07:13 - last edited on ‎08-17-2025 18:42 by Fitbit Moderator

Hi all,

 

can anybody help pease.

 

i recently upgradeg my old iphone from a 5 to a 6, i ported my original number across to the new device but for some reason i'm no longer getting notifications via my fitbit.

 

i have tried un-pairing and syncing again but this isn't working. the app on my phone is working fine and is connecting / syncing with the Surge recording my exercises etc it's just the notifications.

 

many thanks for any advice etc

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Accepted Solutions

‎03-08-2016 09:37

‎03-08-2016 09:37

Update: I changed the setting for heart rate to auto instead of on and it seems to have fixed the problem.

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2 REPLIES 2

‎03-08-2016 09:37

‎03-08-2016 09:37

Update: I changed the setting for heart rate to auto instead of on and it seems to have fixed the problem.
Best Answer

‎04-27-2016 15:10

In response to Katiesamantha

‎04-27-2016 15:10

Welcome to the Community @Katiesamantha!  These are really good news Smiley LOL.  Really nice from you, thank you for taking your time to share your solution with us. I'll keep this in mind next time I see a friend experiencing the same. I'm pretty sure that you'll have a lot of fun if you take a look at our Discussions board. 

 

Have fun! 

Fitbit Community ModeratorVivian | Community Moderator, Fitbit

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