Call / Txt Notifications

[Butterworthm87]

Hi all,

can anybody help pease.

i recently upgradeg my old iphone from a 5 to a 6, i ported my original number across to the new device but for some reason i'm no longer getting notifications via my fitbit.

i have tried un-pairing and syncing again but this isn't working. the app on my phone is working fine and is connecting / syncing with the Surge recording my exercises etc it's just the notifications.

many thanks for any advice etc

[WendyB · Accepted solution]

Try a restart. Sometimes doing it a few times helps. 

Restart
http://help.fitbit.com/articles/en_US/Help_article/How-do-I-restart-my-tracker/

If that doesn't help
Email Support
http://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs

Phone
877-623-4997

[VivisFitbit]

@Butterworthm87 welcome to the Community! I'd like to know if your tracker's display is working fine after  @WendyB's advice.  Or if you had t contact Support. At the same time, I want to encourage you to stop by in our Discussions board.  A lot of fun is waiting for you!