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Calorie Count

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‎03-12-2016 04:40

‎03-12-2016 04:40

Hi Everyone,

Just received my brand new Surge! So far runs nicely and looks great! I synced to my phone an noticed it has calorie logs from as as July 2015... Could this be a used tracker I received? Thinking of just returning it and going with a different tracker.
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‎03-12-2016 07:45

‎03-12-2016 07:45

Welcome to Fitbit!

 

Two possible explanations

1) If the Fitbit was turned on in the package, it would track the Basal Metabolic Rate of the default person plus any shakes/moves of the box.

2) If you set up an account in July, that might be your BMR calories.

 

I am not aware that Fitbit re-packages (in fact, based on what I have seen, I can say with 99% confidence they do not), but it is possible the the seller did - unless you bought directly from Fitbit.

Scott | Aviano Italy

Force, One, Charge, Charge HR, Surge - iOS

Take a look at the Fitbit help site for further assistance and information.

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