help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Calories burned are incorrect

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-25-2017 13:34

‎03-25-2017 13:34

Interesting thing happened to me this week. 

 

On Monday, I ran around 4 miles, total miles for the day was 5.69.  Total steps was 12,125, 10 floors and 75 active minutes.  CALORIE BURN WAS 2,007

 

On Thursday, I did not work out.  Total miles logged was 2.09.  Total steps was 5,193 steps, 12 floors, 15 active minutes.  CALORIE BURN WAS 2,161!!!!

 

On Friday, I ran 4 miles again.  Total miles logged as 4.91.  Total steps was 10,072, 3 floors, 76 active minutes.  CALORIE BURN AS 1,799.

 

Fitbit, please tell me how is it possible for me to lose more calories on a day that I don't work out as hard as other days?  I'm losing faith. 

 

Oh ... and I pretty much sync my Fitbit frequently. 

 

Best Answer
0 Votes
2 REPLIES 2

‎03-26-2017 14:40

‎03-26-2017 14:40

I am not sure if your issue is the same as mine is/was. But I tend to burn 1k cal's while at the gym. Then today I was there 2 hrs and only burned 600. What I noticed on mine was it looked like it was charging still and my BPM didn't seem to be working. When I got home I plugged mine back into the charge and remove it right afterwards. The charging disappeared but the BPM still didn't seem to work. I have to power cycle mine and everything seems to be okay at this point. But we will see tomorrow... I hope this helps in some way. If the it can't read your BPM or that is wrong then your reading will be wrong as that is how this device gets it figures. 

Best Answer
0 Votes

‎03-27-2017 17:54

‎03-27-2017 17:54

I have had virtually the same thing happen several times over the last couple of months. Makes it difficult to trust the readings. 

Best Answer
0 Votes