help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Calories burned is incorrect: Doesn't match dashboard graph (not BMR issue)

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-16-2016 08:04

‎09-16-2016 08:04

My total calories burned for the day is showing 5,655 and it's 11 am. I have not done anything special today so this isn't a BMR issue. When I look at the graph on the dashboard I can see that that the hourly calories burned (shown in 5 min increments) appear to be correct but there is no way it adds up to 5,655 calories. I just want accurate data. Here's a screenshot of the dashboard with my notes on what doesn't make sense: http://screencast.com/t/nvpqnqF2DfSY

 

Help!

Best Answer
0 Votes
2 REPLIES 2

‎09-22-2016 06:26

‎09-22-2016 06:26

It's nice to see you around the Community @inNeed, welcome! Hmmm.... did you manually log any activity to could've overridden your data? Is this the first time it happens? This is very strange let me say.

 

Thanks for the screen shot, I'll be around! Smiley Very Happy

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes

‎01-23-2017 00:06

In response to MarreFitbit

‎01-23-2017 00:06

I have the same issue, but seems to only be grossly different on days that I don't workout. Dashboard and summary shows up to 4x the correct amount.  Today, the summary shows 9,303 calories burned on the dashboard and the top-level detail. If I click to expand in landscape mode, it gives me the correct total of 2,337.  

 

On most days, the numbers only vary by 10-30 calories, but the summary never exactly matches the detail. 

 

Also, the 9,303 is pushed to other apps, like MyFitnessPal. 

 

I have not logged any manual activity for the day. 

Best Answer
0 Votes