Calories just don't add up?

[getfitjane]

My profile information is correct, and as far as I can tell until today my Surge has been doing great calculating my calorie burn. Until today.

I wear my Surge most of the time, but last night I took it off before bed. Not a big deal right? I put it back on this morning right before I walked out the door to do some running around. Sitting in the car, with 400 steps showing, my Surge suddenly buzzed to let me know I had burned the 2791 calories fory daily goal, and the numbers keep climbing quickly. Wait, wut?

When I looked at the graph showing today's burn, the numbers simply don't add up.

Here's a side by side comparison of a day I honestly believe I burned 2800ish calories and today. This doesn't math.

http://i65.tinypic.com/n2izoo.png

http://i63.tinypic.com/2le70w8.png

Can someone tell me what is going on, and how I can fix it?

[SilviaFitbit]

@getfitjane A warm welcome to the Community! Thank you so much for the details as well for the screenshot. That's completely weird. I would like you to answer the following questions: Did you log any activity that could gave you some calories? How many calories burned did you get at the end of the day? Has this happened again? Were the calories burned just going up without you doing anything? Also, when did this happen, I noticed you sent an screenshot from Monday 23rd and Saturday June 4? 

Keep me posted. 

[getfitjane]

Hi Silvia! Thanks for the welcome.

I actually did not have the Surge on at all - and I think that is where the trouble was. 

When I took off my Surge, I think it fell beside the power supply box for my laptop, which, as we all know, can get very hot. I think somehow the Surge detected the heat from the power supply and simply input the heat as calories burned. 

It was VERY weird but thankfully has not happened again. And while I do have a morbid curiosity to test this as a theory, I am  not willing to risk my Surge in the process. 

The good news is I did call and email support about this, so hopefully the techs at Fitbit will look into this and see if it is actually a thing, so at the very least they can put out a warning or some such.

My cautionary advice is, be careful where you set your Fitbit when you take it off! Avoid putting it near high-heat items like a charging phone or pwer supply.

[HeydyF]

Thank you for your reply @getfitjane! I appreciate the advice and it is true, is better if you don't leave your tracker, any Fitbit tracker, too close to a power supply for a long period of time, not because it'll calculate that as calories burned, but because the Surge hardware can be damage. On the other side I'm glad to hear that this issue didn't happen again. But if so, let me know, and I will investigate further. 

I'll be around!