ANSWERED
- last edited on by
YojanaFitbit
- last edited on by
YojanaFitbit
Hi!
I have a question about the calories left values. Since probably a couple of weeks ago, I always have different values for this when looking at the Dashboard vs looking at the "Cals in vs. out" in the food log.
Like this:
If i look at the corresponding values in the web interface, they will be the same as on the app dashboard. It seems like the value in food log is incorrect.
What gives?
Moderator edit: Clarified subject.
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Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
I'm glad to see you here in the Forums @daLink, hope you like what you find here! 
Thank you for bringing this issue to our attention,
In the meantime, let me take the feedback and let's wait. These type of issues are very unpredictable, sometimes the solution is very simple and other times they take more time to be developed. Hopefully, it will get resolve soon! 
As a workaround you can use your Fitbit.com Dashboard from your phone browser to see the correct amount of calories left. Sorry for the inconvenience as I can see that you're working really hard in staying healthy to achieve your goals. I encourage you to keep on going and don't let this bump in the road bring you down, eyes on the price! 
BTW, thanks a lot for your help! I'll be around in case you have more questions! 
Best Answer
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
I'm glad to see you here in the Forums @daLink, hope you like what you find here!
Thank you for bringing this issue to our attention,
In the meantime, let me take the feedback and let's wait. These type of issues are very unpredictable, sometimes the solution is very simple and other times they take more time to be developed. Hopefully, it will get resolve soon!
As a workaround you can use your Fitbit.com Dashboard from your phone browser to see the correct amount of calories left. Sorry for the inconvenience as I can see that you're working really hard in staying healthy to achieve your goals. I encourage you to keep on going and don't let this bump in the road bring you down, eyes on the price!
BTW, thanks a lot for your help! I'll be around in case you have more questions!
Best Answer
I did not see the date when this was originally posted so I am just leaving a note that as of May 25, 2017 I am having a similar problem, after syncing the website, the app dashboard and app foodplan all show the same calorie intake, but they all show different amounts left in the budget.
Best Answer
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hi @IdahoJohn! Hope you will have an excellent time here. Welcome aboard!
Sorry about this issue! Thanks for leaving your comment in this thread. Fitbit is aware of this issue and is working in a solution for future updates. The original comment was posted almost in the same period of time that yours. We apologize for the inconvenience and hope this gets resolve in a short period of time.
Thanks a million for attaching that picture, it's of great help! I'll be around! 
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