Can't change my Surge time zone

[AnneF.]

Can't get my surge to change to uk time zone

Moderator edit: Updated subject for clarity.

[WendyB]

Welcome to the forums!

Try this

On the computer: Go to the Dashboard and click on the gear and choose settings from the drop down. Scroll down to time zone Change it to a different one. Sync it. Go back in and change it to the correct one and sync again

Phone: Click on account upper top right looks like an envelope. Scroll down to advanced settings and do the same as above

Device will need to sync before it changes

Check out the discussions boards! A lot going on and I'm sure you have some contributions as well!
Hope to see you around!

[YojanaFitbit]

How you doing my friend @AnneF.? Welcome! Thanks for the help @WendyB. You can also check these steps. It should be working just fine after this. 

Keep me posted with the outcome!

[Cezla]

I’m having the same issue. I have followed all tips given but it is still stuck in the Greek time zone 

[YojanaFitbit]

Welcome to the Forums @Cezla!

Thanks for trying those steps. Did you checked these steps already?

1. On the Setting on your phone
4. Tap "General."
5. Tap "Date & Time."
6. Ensure that "Set Automatically" is ON.
7. Reopen the Fitbit app. The issue should now be resolved.

• Also restart you phone and Fitbit tracker a couple of times to make sure that is not a hardware issue.  

• If the "Automatic Time Zone" is not changing try these steps that some users tried a couple of months ago in regards of this issue. 

 Those steps usually fixes the time. Can you please double check?

I'll be around. 

[AnneF.]

thanks got sorted. had to set up again. 

Sent from Yahoo Mail on Android

[YojanaFitbit · Accepted solution]

Good job @AnneF.!  I think that was a great way to solve the issue. Thanks for replying though. 

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