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Changing stride length does NOTHING

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‎01-07-2016 09:32

‎01-07-2016 09:32

My new surge registered only 2.26 Miles while my treadmill said 3 miles, so I went in and changed my stride length. I tried many different stride lengths, synced them, tried running more and compared it to the treadmill and NOTHING changed! The distance I ran according to the surgewas the same no matter how long my stride length was! I'm about to return this thing.
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‎01-07-2016 09:35

‎01-07-2016 09:35

How accurate was your step count? Stride length is only one component of the distance calculation.

 

For what it's worth, I think Fitbit have always recommended that Treadmill work be logged manually. I'm sure the calorie calculation accuracy has improved over earlier trackers due to the HR monitoring but an HR monitor will clearly have no impact on distance accuracy.

Mike | London, UK

Blaze, Surge, Charge 2, Charge, Flex 2 - iPad Air 2, Nokia Lumia 925 (Deceased), iPhone 6

Take a look at the Fitbit help site for further assistance and information.

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‎01-07-2016 09:42

‎01-07-2016 09:42

Thanks. How do you enter the run manually? Also, when you use gps to record a road run, does it use GPS to determine distance or does it use steps ?
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‎01-07-2016 11:08 - edited ‎01-07-2016 11:09

In response to Mamarunner

‎01-07-2016 11:08 - edited ‎01-07-2016 11:09

the purpose of a GPS is

1) find a way. not applicable on Surge

2) measure distance, time, and so on.

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