01-20-2016 12:27 - edited 01-20-2016 12:28
01-20-2016 12:27 - edited 01-20-2016 12:28
Last week, my Surge charge only lasted 24 hours. I thought I may have to send the watch back.
I tried all the batery life saving suggestions but nothing. However, I also hadn't syncrunized the watch for 4 days, and was wondering if that had anything to do with it.
After syncing (spelling?) it has held its charge again and is running fine.
Does anyone else have this problem?
01-20-2016 13:32
01-20-2016 13:32
The twenty four hour thing has hit me as well. Noticed that my phone was on constant Sync. Maybe turning that off will help.
01-20-2016 13:51
01-20-2016 13:51
mine has startred that and wont sync there is no bluetooth signal at all
05-18-2016 07:03
05-18-2016 07:03
05-20-2016 11:54
05-20-2016 11:54
A warm welcome to our new friends @frxmas! It's nice to see you around more often @NZuser @ElkoBuzz! I'd like to know if you have tried to clean the charging contacts on the back of your Fitbit Surge. Over time the contacts can accumulate dirt and debris that prevents them from making a good connection to the charger. Use a toothpick or toothbrush to clean the charging contacts; do not scrape them with anything metal because this can damage the plating and result in corrosion. Also, try a different USB port or UL-certified wall charger. Do not use a USB hub.
Hope this helps, let me know how it goes!