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Charge symbol stays on

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‎10-20-2016 05:49

‎10-20-2016 05:49

Hi, my Fitbit surge constantly has the battery charge symbol on but I'm not charging it. Thoughts?
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‎10-20-2016 06:26

‎10-20-2016 06:26

I would restart it using the following procedure. It does no harm and can sort out all sorts of weird issues (like this one!):

 

https://help.fitbit.com/articles/en_US/Help_article/1186/

View best answer in original post

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2 REPLIES 2

‎10-20-2016 06:26

‎10-20-2016 06:26

I would restart it using the following procedure. It does no harm and can sort out all sorts of weird issues (like this one!):

 

https://help.fitbit.com/articles/en_US/Help_article/1186/

Best Answer

‎10-20-2016 07:16

In response to SteveH

‎10-20-2016 07:16

That did the trick. Thanks!


Aaron Goldstein
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