Clock with incorrect time

[aaronsos]

How do I reset the time on a surge?

Moderator edit: Clarified subject.

[SunsetRunner]

can you be more precise ?

change the time ?

change the timezone ?

reset the timer ?

reset the chronometer ?

[aaronsos]

Thanks for your time.

The battery ran way down. When I recharged, the time was not correct. Off
on the hours and minutes.

[SunsetRunner]

synchronize with your PC, Mac or smartphone

http://help.fitbit.com/?p=surge

[YojanaFitbit]

Welcome to Forums @aaronsos!  I hope you find @SunsetRunner suggestion helpful. I invite you to mark this post as the solution. Marking posts as solutions is a great way of thanking another community member while also highlighting their solution so that it may be discovered more easily by other community member's facing the same questions or issues as you. You can read more about Accepted Solutions here. 

In case you have another questions, I'll be around! 

[aaronsos]

Not helpful.

[WendyB]

@aaronsosOn the gear on the dashboard. Click on settings. Scroll down to Time zone and change it.

If its correct already then I would chnage it to something else and let the device Sync.

Then chnage it to the correct and sync again

Let us know if it helps

Might also want to do a restart between changing zones

http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

[YojanaFitbit]

Thank you for getting back @aaronsos! Sorry for the misunderstanding. If your tracker is currently syncing, access to your settings as @WendyB mentioned and change to different timezone, sync your tracker again, then change it back to your current timezone and sync it again. 

If that doesn't help, I'd like to know where you are located, what time is it there and what time is in your tracker.

Give it a shot and let me know if that works! 

[aaronsos]

Thanks.  Sorry for the delay.  Do I have to sync with a computer?  That sounds lame. Should be able to shift quickly by adding or subtracting hours.  

[YojanaFitbit]

Hey there @aaronsos! Thanks for replying. You can edit you Time Zone on the Fitbit App too. You will find the option under Account > Advance Settings. @WendyB mentioned the Dashboard online since it is the one that she uses and it has a bigger view. Did you tried the steps listed above? Are you still having issues with the time on your Surge. 

Let me know, I'll be around!