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Cracked screen on surge

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‎01-25-2016 13:22

‎01-25-2016 13:22

this is second time I've had this happen.  First time i just bought a new one then found out the first one was under warranty, but too late.  Now the second one has a crack in nearly the same place.  Seems unfair to have to buy a new one again

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‎01-26-2016 04:41

‎01-26-2016 04:41

Hi there @Tnewvilla welcome to the Community. 🙂 Oh! sounds pretty bad that your Fitbit Surge is getting damage. But don't worry, let me suggest you to get in touch with our Customer Support team, they will take a look of your account and I'm pretty sure they'll find out the best option for you. 

 

Let me know how it goes! 

 

Heydy | Community Moderator, Fitbit
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