This is the 2nd time.
1st time is Aug 28, during the night, I was helping at a food event and did light activites, and my surge recorded 28 miles of distance - not "activity" inferred.
2nd time is yesterday, between 1:30pm~3:30pm, I was drivng for 1 hour 15 minutes, talk to my frined over cellphone for 15 minutes, than had lunch. My surge recorded 40 miles of distance! Again, no inferred activity.
I chatted with presentative online. Totally waste of time. I have attached the chat transcript here - just to let everybody here to have some fun!
BTW, recetnly, the floors recorded sometimes went wrong as well - I had a few days with over 50+ floors when I hardly had any activity.
Best AnswerAdd the distance log from my surge:
You can see how ridiculos it was... 49.x miles? come on!
Best Answer
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It's great to see you in the Community @intermilan! 🙂 Thanks for the pictures and your patience with this. Also, I wanted to mention that I really appreciate your feedback about Support since it help us to keep improving.
Driving and other activities can sometimes cause your tracker to register extra steps. Regardless of activity, you can negate steps and floors by logging a driving activity on your activity log. To do so:
1. Sign into your Dashboard and click the 'Log Activity' icon from the menu at the top of the screen.
2. Select the date or dates in question.
3. In the activity menu, type in "Driving" and enter the time and duration of time that you were driving.
4. Click "Log." You will see the steps, calories burned, and other data decrease for the time period specified.
You can continue this process on all the dates in question to decrease your steps, calories burned, and other activity data.
I hope this helps. Keep me posted! 😉
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