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Dashboard showing incorrect activity

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‎04-04-2016 12:06

‎04-04-2016 12:06

Just got my new Surge and found that exercise activity selected on Surge is not correctly represented on dashboard.

Sunday went for bike ride and this was logged as Yoga. So deleted yoga from exercise option on Surge. Monday, went for a short hike and this was logged on dashboard as Bike. it looks to me like the first exercise activity listed on Surge is reflected on dashboard. I was very careful in selecting the hike exercise so am 100% certain that correct exercise was selected on Surge.

 

Thanks for your advice

 

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‎04-06-2016 08:00

‎04-06-2016 08:00

Hey hey hey @AllenP welcome to the Fitbit Community! 😄 That is weird, maybe your Fitbit Surge was using SmartTrack for some reason. Have you check if your tracker is updated to the last version  as suggested by @AlejandraFitbit? If so, I think that a restart as recommended by @SunsetRunner might correct this issue. Now if you continue experiencing these data discrepancy, you should contact support for further assistance. I know they'll be more than happy to assist you.

Let me know if you have any other questions. Have a wonderful day 😉 

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