03-19-2016 11:56
03-19-2016 11:56
03-19-2016 12:04
03-19-2016 12:04
Hi, @lauramora , if your steps tile is also gone -- not to mention the Charge HR tile itself, then I think what you are seeing is a bug that was introduced into the iOS app at the last update. You can find more information on this thread . In the meantime the temporary fix is to log out of the app or force quit and log back in. That should temporarily restore your information. Unfortunately until there is a permanent fix your tiles are likely to disappear again (sometimes almost immediately, sometimes after some time). You can be confident that your stats are syncing, and you can always view them via your online, web based dashboard.
I hope this helps. Welcome to the Community!
Sense, Charge 5, Inspire 2; iOS and Android