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Defective Battery

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‎07-30-2016 05:06

‎07-30-2016 05:06

My name is Jim i would like to complain my problem with regards to fitbit surge. THe battery is not charging and according to the guy from the online service my battery is defective. I bought this almost a week now in Hongkong. How can i replace it because i am living in the Philippines. 

 

 

 

Thanks,

Jim Detera

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‎07-30-2016 07:53

‎07-30-2016 07:53

I would call support for assistance:

 

Phone Support:

Calling from US:

 

(877) 623-4997

 

Calling from Abroad (add +1, US Country Code)

 

+1 877 623-4997

 

Note:  Toll-free number from within America,

Costs can apply when calling from abroad (outside America).

 

Monday - Friday:

 

From 4am-8pm PST (US)

 

Weekend:

 

From 6am-5pm PST (US)

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