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Dropped a weight on my Surge

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‎03-11-2016 11:40

‎03-11-2016 11:40

I bought my Surge last April from Best Buy and I bought the 2year accidental protection plan for it. Yesterday, I dropped a weight and it pulled my Surge off of my wrist and smashed the screen. Will Best Buy be able to replace it or will they attempt to fix it?
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‎03-11-2016 13:00 - edited ‎03-11-2016 13:00

‎03-11-2016 13:00 - edited ‎03-11-2016 13:00

Oh dear! Lucky you took out that policy. 

 

Obviously I know nothing about Best Buy's systems, but I would be betting on a replacement.  

 

Good luck!

Sense, Charge 5, Inspire 2; iOS and Android

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‎03-11-2016 13:00

‎03-11-2016 13:00

why not ask Best Buy ?

that's their job.

 

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‎03-11-2016 13:07

In response to SunsetRunner

‎03-11-2016 13:07

I have been trying to get someone on the phone and sent an email.

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