01-07-2020 15:27
01-07-2020 15:27
Hi My Fitbit seems to be recognising exercise in the top of the dash board but not within the exercise tile?
The circles at the top say 35 mins exercise but my tile still show 3/5 days which should now be 2/5 days.
Ive rebooted the app, re-syced my watch.
thank in advance for any help
Best Answer01-07-2020 17:46
Gold Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
01-07-2020 17:46
Hi, @CoralDale! Those two statistics track different things. Active minutes show the amount of time you have been active (steps, elevated heart rate, etc), but activity is an actual tracked event (autodetected or manually added), like a walk, run, or workout. So, likely if you have an activity, you'll have active minutes, although not all activities (e.g., yoga) will count as active enough. However, just because you have active minutes, doesn't mean you tracked an activity. I have this happen all the time. Hope this explanation makes sense!
MakMak | Community Council
If you find a response useful, please mark it as a solution to help others.
Check out the Lifestyle Forums for ways to get more active!
Best Answer01-07-2020 22:54
01-07-2020 22:54
Best Answer