help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

FItbit Surge screen not swiping

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-24-2019 08:13

‎08-24-2019 08:13

Good afternoon 

I live in the UK and need some advice how to get a new screen on my Fitbit surge. It is not swiping and I think has a tiny crack in the screen.

 

It still tells the time and syncs with my iPhone you cant swipe


Any advice would be much appreciated 

Thanks Norman 

Best Answer
0 Votes
1 REPLY 1

‎08-25-2019 10:51

‎08-25-2019 10:51

Try a restart do it 3 times

If it does not help contact support. Use the Help link at the top of the forum

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer