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FItbit Surge screen stays blank, even when plugged in to charge

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‎05-22-2018 14:15

‎05-22-2018 14:15

My surge screen turned off (went blank)  and HR lights were still on.  Plugged in to charge.. and screen stayed blank.

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1 REPLY 1

‎05-22-2018 22:05

‎05-22-2018 22:05

Try a restart. Do it at least 3 times.

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1


If that doesn't help Contact Support.
http://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs

Community Council Member

Wendy | CA | Moto G6 Android

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