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Factory reset, how?

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‎08-10-2016 17:06 - edited ‎08-10-2016 20:10

‎08-10-2016 17:06 - edited ‎08-10-2016 20:10

I need to exchange my Surge for one with a larger band. How do I clear all the data before taking it back?

 

UPDATE - Never mind... can't be done.

Answer: Register new device when running the app.

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‎08-10-2016 23:16

‎08-10-2016 23:16

Welcome to the forums @Groc

 

Don't worry, there is no personal information on the device. Everything is password protected on the Fitbit servers.

 

Stepping in the U.S.A. since September 2013. Android 14

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‎08-10-2016 23:16

‎08-10-2016 23:16

Welcome to the forums @Groc

 

Don't worry, there is no personal information on the device. Everything is password protected on the Fitbit servers.

 

Stepping in the U.S.A. since September 2013. Android 14

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