Feedback about Fitbit watches

[Smknjoes]

 My third fit bit. The first one the battery died. On my next two both of the bands have unraveled and broken away from the watch. I will not buy nor will i endorse  fit bit to anyone ever again. Will have to go buy a new Apple Watch. 

Moderator edit: Subject for clarity

[shipo]

@Smknjoes, Apple has had their own issues with their watches, Garmin has as well.  Chances are pretty good you'll come back to the Fitbit camp sometime in the future.  Until then, keep us posted on how you like your new tracker.  🙂

[Smknjoes]

I've never heard of two out of three watches busting the wristbands on either of the other one sorry

Sent from my iPhone

[shipo]

@Smknjoes, I didn't say the same issues, just issues.  FWIW, Fitbit has learned a lot and virtually all of their latest trackers have replaceable bands.

[Smknjoes]

Sorry this is not an excepted solution

[Smknjoes]

That's not the point. This keeps happening. I paid for supposedly the best watch last time and it's horrible my moms is better than this. I should not have to replace the band after six or eight months.

Sent from my iPhone

[shipo]

@Smknjoes, not sure what to say, all of the tracker/smart watch companies have had their issues; the good news is they all seem to have learned from their mistakes, Fitbit included; the new Ionic, which is the replacement for the Surge is a huge improvement over said Surge in virtually every metric.  Of course you could care less as you're jumping ship.

[Smknjoes]

I'm jumping ship this is the third watch I've heard from you guys and I've had to send everyone back just horrible service unbelievable why you would think I wouldn't do this

Sent from my iPhone

Moderator edit: Word Choice

[shipo]

@Smknjoes, "...from you guys..."

Ummm, from who guys?  Certainly not me, other than being a user of their products (and Garmin's products as well) I have no affiliation with Fitbit.

[Smknjoes]

Sorry I thought you were Fitbit texting me back my apologies

Sent from my iPhone