help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit Strap comming lose

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-12-2016 05:39

‎09-12-2016 05:39

All,

 

My Fitbit strap is begining to bubble and detaching from the screen. I've had it less than 6 months and think this really bad quality. IMG_3205.JPG

Best Answer
0 Votes
2 REPLIES 2

‎09-12-2016 05:39

‎09-12-2016 05:39

Anybody have the same problems?

Best Answer
0 Votes

‎09-17-2016 12:00

In response to Cathal

‎09-17-2016 12:00

Hi there @Cathal, good to see you around. In this case since your Surge is presenting hardware issues, there is not too much to recommend, so please approach to our Customer Support Team for additional help. They will be able to review your device history and recommend the next step. Optionally check out Returns & Warranty before contacting support.

 

Let me know if you have more questions, I'll be around.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

Best Answer
0 Votes