08-17-2016 05:13
08-17-2016 05:13
Best Answer08-17-2016 07:43
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
08-17-2016 07:43
Hi @Eye_See_You - Since you just bought the Surge in June, it is still under warranty. I'd suggest reaching out to customer support for assistance.
Best Answer