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Fitbit Surge didn't track my sleep

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‎12-09-2016 02:59 - edited ‎12-10-2016 05:15

‎12-09-2016 02:59 - edited ‎12-10-2016 05:15

Did not log my sleep when I sync my app.  What went wrong?  

 

Moderator edit: Clarified subject.

Best Answer
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4 REPLIES 4

‎12-09-2016 08:20

‎12-09-2016 08:20

Have you tried syncing your device data to your phone or computer?

Best Answer

‎12-09-2016 10:41

In response to SunsetRunner

‎12-09-2016 10:41

Yes I did sync with phone

Duda 🙂
Best Answer

‎12-10-2016 05:44

In response to DUDA

‎12-10-2016 05:44

Good morning @DUDA! That's strange, why don't you manually log your sleep information for that day to see if you can save that data, and restart your Surge and test it out tomorrow. You can add a new sleep log by going tapping on the "Sleep Tile" on your Dashboard. Smiley Happy
 
Nice to see you here @Giorgos241, thank you for your participation! Smiley Wink
 
Let me know if this helps! Smiley Very Happy

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Best Answer

‎12-10-2016 09:49

In response to YojanaFitbit

‎12-10-2016 09:49

Hope it tracks your sleep again after restarting as @YojanaFitbit suggested. Cat Embarassed

kittens_puppies_ducklings_11

 

 

 

 

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