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Fitbit Surge won't stay charged long

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‎01-08-2017 05:48

‎01-08-2017 05:48

I charged my Fitbit yesterday and by the end of the day it was already close to dying. How can this be corrected?

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‎01-08-2017 06:35

‎01-08-2017 06:35

First off try cleaning the contacts

http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...

 

Then see this thread for some helpful tips

https://community.fitbit.com/t5/One/my-fitbit-one-will-not-keep-a-charge/m-p/1685939#M62390

 

If it doesnt work Contact Support
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎01-08-2017 17:14

‎01-08-2017 17:14

Mine did the same thing.  I contacted Fitbit.  They replaced it.  Fitbit stands behind their products.

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