Fitbit not connecting to Myfitnesspal

[jodiz21]

I have tried everything - deleting accounts - unlinking and then resetting phone etc.

About 2-3 weeks ago Fitbit just didnt recognise MFP - i have unlinked and revoked access as per other threads.

Reset accounts and rest phone.

Then gone in and opened MFP from fitbits compatable apps....its says all set up and linked but no calories on fitbit and no fitbit steps on MFP.

Any help

[YojanaFitbit]

It's great to see that you've visited the Fitbit Community @jodiz21! Thanks for all the steps that you've tried, I'll do my best to help you with this! Why don't you double check if both accounts were linked back? Please check the instructions on this post, remember to do it from the computer. Once you've done that check your Fitbit.com Dashboard in the Settings > Applications, it will show if they are connected. 

If they don't connect, I think that it'd be a good idea to contact them since the Fitbit App connects from their end!

Hope this helps, I'll be around! 

[Cdmills6578]

I am having same issue and I've tried everything suggested. Beyond frustrated 

[jodiz21]

This worked for me

From a computer 

Go to your Apps page and search at the middle right of the page for the apps you currently have linked.
Select Fitbit tracker
Click on Disconnect
Log out of Fitbit and MFP.
Log back in
Log into MyFitnessPal and click Apps.
In the App Gallery, find Fitbit and click Connect.
Click Allow to give MyFitnessPal access to your Fitbit data.
Follow the instructions provided.

[YojanaFitbit]

Hi there @Cdmills6578! Thanks for popping by the forums! And thanks a million @jodiz21 for helping out! 

@Cdmills6578 Did you get your issue completely resolved?  Feel free to post back in case that you need anything else or if you have more questions. Please let me know if you're getting an error or if you're not able to disconnect MFP from your Fitbit Account. As @jodiz21 mentioned, it's best to use a computer.  

A lot of users are having better results by uninstalling and reinstalling the Apps, before trying to unlinkand relink them. We're still waiting for an specific reason of why this is happening since it seems to be  a connectivity issue between Apps. 

I'll be around!