05-28-2016 00:41
05-28-2016 00:41
Best Answer05-28-2016 00:56
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
05-28-2016 00:56
Welcome to the forums @Donnamc1984
contact customer support at this link - click
There is a phone number for the USA, an online chat option and web based email for those out of the area.
Keep us informed.