05-26-2021 23:54
05-26-2021 23:54
Hi. I noticed this over the last few days. Fitbit surge clock face options are going blank on Fitbit app. There is no way to change clock faces. Kindly advice
05-27-2021 05:39
05-27-2021 05:39
@Stickyfitter - The Surge is an older device. Many clock faces are developed by third parties. All I can guess is that they are concentrating their efforts on the newer devices.
05-30-2021 06:51 - edited 05-30-2021 07:03
05-30-2021 06:51 - edited 05-30-2021 07:03
@Stickyfitter @SunsetRunner I don't think this has anything to do with the Surge being an older device. Users of several different devices are reporting that their clock face options are gone in the app -- blank pages in the iOS app.
@Stickyfitter Do you use Android or an iPhone? If you are an iPhone user, you can follow this thread for updates.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.