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Fitbit surge keeps rebooting itself after trying to connect to music

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‎06-18-2016 21:15

‎06-18-2016 21:15

Hi - this problem only started yesterday but my Surge keeps rebooting itself after trying to connect to Music numerous times.  I have never set it up on music so not sure why it is trying to connect now.  I've tried to remove surge and then repeat the set up process but it is not fixing the problem and it still keeps rebooting.  Has anyone experienced problems similar to this?

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‎06-19-2016 06:10

‎06-19-2016 06:10

Welcome to the Community @mmchoc. Thanks for troubleshooting this issue by yourself. I recommend checking this post where @MeylinP is providing instructions to restart your Surge. After restarting your tracker please test it, it shouldn't reset itself again.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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