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Fitbit surge leather band

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‎12-04-2017 01:03 - last edited on ‎12-06-2017 09:09 by Moderator Alum

‎12-04-2017 01:03 - last edited on ‎12-06-2017 09:09 by Moderator Alum

Has anyone else had issues with the Fitbit surge band. Leather band has bubbles and now peeled from the main band

 

Moderator edit: Subject for clarity

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4 REPLIES 4

‎12-04-2017 02:52

‎12-04-2017 02:52

I have just contacted fitbit as my strap has done the same

Best Answer

‎12-04-2017 03:25

In response to Susie2018

‎12-04-2017 03:25

I’ve been contacted by Fitbit and they’re going to look into it

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‎12-06-2017 09:08 - edited ‎12-06-2017 09:08

In response to Laba74

‎12-06-2017 09:08 - edited ‎12-06-2017 09:08

Please receive a warm welcome to the Fitbit Family! It's great to see you participating in our Community @Laba74 and @Susie2018! Smiley Happy

 

I've noticed you've reached out our Support Team and have  a case open for this issue. Please know that we provide feedback to our team based on community posts and we are always working on improving our devices. Let me know if you have further questions.

 

Thank you for your understanding!

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‎12-06-2017 14:11

In response to Laba74

‎12-06-2017 14:11

@Laba74; @Susie2018 The Surge's band is a well known point of failure. Here are a couple of things you need to know. 1) The Surge has been discontinued so replacement inventory is getting ever smaller. 2) Aftermarket replacement bands are available from Amazon and ebay and YouTube also has helpful "How To" video's for replacing the band. Good luck.

Fixed wing aircraft (F-4J, F-4S), Fighter Squadrons: VF-171, VF-31, VF-103.
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