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Fitbit surge records way too many calories

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‎01-23-2016 22:06

‎01-23-2016 22:06

For the past few days, my fitbit surge has receorded way too many calories that I am burning.  The surge shows ~4000 (which is accurate on a day I go for a long run) but the dashboard and iphone app show 10,000-20,000.  Once I open the iphone fitbit app and sync with my surge...the surge updates to this rediculously high value too.  I do have my account linked to myfitnesspal (which I never use) and Strava (which I only use to review...not record...runs unless my fitbit is left at home).  This gross overestimation of calories has bee occuring daily.  Ahy help?

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‎01-23-2016 22:15

‎01-23-2016 22:15

...and suddenly...after fiddling with the account a little...everything went back to normal calorie counts (including prior days).  I have no idea what changed.

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‎04-01-2016 17:07

In response to vamp

‎04-01-2016 17:07

Welcome to our Community @vamp! Is it possible that you manually logged an activity? Please keep an eye on your app and let us know any news you may have about it. Thank you for taking your time to share this. 

 

Catch you latter! 

Fitbit Community ModeratorVivian | Community Moderator, Fitbit

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