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Fitbit taking a few minutes to register steps.

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‎05-23-2016 11:28

‎05-23-2016 11:28

Is it normal for it to take a few minutes to register steps? Its my first time using it so not really sure.
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‎05-23-2016 18:16

‎05-23-2016 18:16

I have recently had problems with my Surge not registering steps right away. Sometimes it suddenly adds them in but other times they are lost. I also notice that occasionally when I sync it will take me backwards in steps. Sometimes it will bring them back with a tap on the steps. Other times I have to resync. Is this something in the Software? Or is it the Surge? I feel that I am losing steps and I am constantly having to check my Fitbit.
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