01-21-2016 23:30
01-21-2016 23:30
My Surge will not sync...Battery is full. I restarted the Surge as well as my phone. Is anyone else experiencing this rght now?
01-22-2016 03:10
01-22-2016 03:10
Welcome to the Fitbit Community @daveaj! You should start by checking out these syncing troubleshoots. Make sure that there isn't another Bluetooth device that may be creating interference during the process. Setting up your tracker as a new device may also help you to bring it back to sync as usual.
Hope this helps. Let me know the outcome.
01-22-2016 03:10
01-22-2016 03:10
Welcome to the Fitbit Community @daveaj! You should start by checking out these syncing troubleshoots. Make sure that there isn't another Bluetooth device that may be creating interference during the process. Setting up your tracker as a new device may also help you to bring it back to sync as usual.
Hope this helps. Let me know the outcome.