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Getting rid of text on surge

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‎02-03-2017 06:19

‎02-03-2017 06:19

My wife sent me a text last night ad it is still on my surge this morning. I deleted it off my Samsung thinking that would maybe help. I have a sleep study appointment today so I don't want to do anything where I might lose the information. I have read some of the fixes from 2015. Anything new. Have received texts and they have disappeared on their own. Thank you

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3 REPLIES 3

‎02-03-2017 07:01

‎02-03-2017 07:01

Have you done several restarts?

http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

If that doesn't help
Contact Support
http://help.fitbit.com/?cu=1

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎02-03-2017 07:14

In response to WendyB

‎02-03-2017 07:14

Thanks  I will try the restart after my appointment as I need the information on it.

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‎02-03-2017 16:47

In response to WendyB

‎02-03-2017 16:47

Restarting it got rid of the existing messages, but I just got another text and can't get rid of it unless I guess I restart it. Pain in the rear that is.

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