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Have a surge Fitbit app showing 0 steps. I've done 16605

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‎08-03-2017 14:54

‎08-03-2017 14:54

My Fitbit surge is not showing daily activity on the Fitbit app.   

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1 REPLY 1

‎08-05-2017 08:59 - edited ‎08-05-2017 09:00

‎08-05-2017 08:59 - edited ‎08-05-2017 09:00

I've noticed you are new around @Sable52, so let me give you a warm welcome to our Community. Heart

 

If your Fitbit App is not showing your stats, follow these steps to sync your Surge data with your mobile device or computer.  Always check the list of compatible devices and the requirements to properly sync via mobile device. Cat Tongue

 

A daily sync is recommended but not required as your Surge record detailed minute-by-minute data for seven days (it can store 35 hours of GPS.)  Fitbit trackers can store daily totals for up to 30 days. Robot Very Happy

 

After trying all the steps provided, please keep me posted on the outcome of your situation. I'm very interest in keep helping you.

 

See you around! Smiley Happy

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