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Heart rate monitor stays on same rate

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‎05-01-2017 02:44

‎05-01-2017 02:44

When I am exercising my heart rate monitor sits on 174 and does not change. What do I need to do to fix this?

thanks 

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‎05-01-2017 06:38

‎05-01-2017 06:38

Welcome to the forums!

 

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

If that doesn't help
Contact Support
http://help.fitbit.com/?cu=1

 

Hope to see you around the forums! Join in on the discussions forums!

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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