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Heart rate monitor stopped working

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‎06-08-2016 23:54

‎06-08-2016 23:54

My monitor stopped working.  I am trying to turn my surge off and on againt to see if that fixes the problem. i have gone to settings and can't find a turn off option.  I can only see a turn off option for the montitor.  Anyone got any ideas?

 

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‎06-09-2016 00:06

‎06-09-2016 00:06

Rather than using the shutdown option it might be better to try restarting your Surge using this procedure:

 

https://help.fitbit.com/articles/en_US/Help_article/1186/

 

Give it a few tries though as it doesn't always work first time

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